Refund and Return Policy for VALENTINA GIFT

At VALENTINA GIFT , we are committed to delivering high-quality personalized  gifting products. If you are not completely satisfied with your order, please review our refund and return policy outlined below.

1. Return Eligibility

You may return items purchased from VALENTINA GIFT within 7 Days of receiving your order, provided that the following conditions are met:

• The item must be unused and in the same condition as you received it.
• The item must be in its original packaging, including any tags, labels, and accessories.
• Returns are only accepted if there is a defect in quality or damage to the product upon delivery.

2. Quality Assurance

All our products are customized and crafted with care. If you feel that the quality does not meet the standards promised or if there is any damage to the item, you may request a refund or replacement. Please follow the steps below to initiate the process.

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at online.valentinagift@gmail.com or Contact to Office number: +91 8637590695, customer support - +91 8250682471
2.  Within 7 days of receiving the product. Provide details about the defect or damage along with your order number.
3. Return Authorization: Once your request is reviewed, we will issue a return authorization and provide you with instructions on how to return the item.
4. Packing the Item: Pack the item securely in its original packaging, including all accessories and documentation.
5. Shipping: Ship the item to the provided return address.